Frequently Asked Questions
Everything you need to know about TeamPulseX
What is team state monitoring?
Team state monitoring is the process of tracking and analyzing metrics such as morale, stress levels and engagement to improve collaboration and project outcomes.
How does TeamPulseX collect team data?
Our platform integrates with collaboration tools and delivers short, anonymized surveys to capture real-time feedback without disrupting daily workflows.
Is my data secure?
We employ industry-standard encryption, regular security audits and GDPR-compliant practices to ensure the confidentiality and integrity of your team data.
Can I upgrade or change my subscription plan at any time?
TeamPulseX integrates data from project management tools, calendar systems and direct feedback surveys to compute a unified team health index. The dashboard updates every ten minutes, highlighting areas of stress, workload imbalances or declines in collective engagement without manual intervention.
How does TeamPulseX adapt to different team sizes?
Whether you manage a small agile group or a global department, TeamPulseX automatically scales its data collection and visualization layers. You can define custom thresholds and group filters to segment insights by team, subteam or cross-functional initiative, ensuring relevance at any size.
What kind of data privacy does TeamPulseX provide?
We comply with Swiss data protection standards and GDPR principles. All personal identifiers are pseudonymized in transit and at rest. Data processing occurs on encrypted servers hosted in Switzerland, under strict access controls and audit logs.
Can TeamPulseX integrate with our existing tools?
Yes. TeamPulseX offers prebuilt connectors for Jira, Asana, Microsoft Teams, Slack and Google Workspace. Custom API endpoints let you push or pull additional metrics from proprietary or industry-specific platforms.
Is there support available if we encounter technical issues?
Our support team based in Zurich responds to tickets within business hours (Central European Time). You can also access online documentation, video tutorials and peer forums on TeamPulseX.com for troubleshooting and best practice guides.
How is TeamPulseX licensed?
We offer subscription plans billed annually or monthly, with options for startups, SMEs and large enterprises. Licensing includes access to core analytics, mobile notifications and up to five administrator accounts by default.
Can we try TeamPulseX before committing?
A 14-day free trial is available with full feature access. No credit card is required to evaluate team state monitoring, reporting and alert modules before selecting a subscription plan.